Opening a new era of healthcare
through the Internet

BACKGROUND

Rapid development of Internet medicine

The development of Internet healthcare has accelerated again in the post-epidemic era, and the Internet healthcare industry has attracted a "spring" with an explosive growth in demand for Internet healthcare. Internet healthcare has solved the important problems of insufficient healthcare resources, high demand for consultation and secondary infection during the epidemic, and has also promoted the widespread use of Internet healthcare as a normal mode of consultation for residents, strengthening people's understanding and recognition of Internet healthcare and building trust in Internet healthcare, but are there more possibilities to integrate "Internet+" into healthcare?

OUR THINKING

The concept of full-flow medical consultation

At this stage, Internet healthcare is mainly used in the light consultation stage, which is mainly concentrated in the pre-consultation and consultation. However, we can explore this industry in depth and boldly conceive "Internet+" to penetrate before, during and after the consultation, and use it in all aspects of daily life: before consultation - detect personal health data, carry out health warning, remind healthy exercise, improve diet/rest, recommend relevant hospitals and departments and plan routes when health abnormalities are detected based on data, and users can consult online. When health abnormalities are detected according to the data, relevant hospitals and departments can be recommended and routes can be planned, and users can consult online and make appointments for registration; during consultation - online consultation, prescription review, generation of personal reports and treatment plans; after consultation - medicine After the consultation - medication delivery, intelligent customized medication reminders, reminders of contraindications and lifestyle adjustment; Daily - pushing medical science, health information, making health management plan, family doctor routine services, pushing strong related medical insurance.

There are many ideas for Internet medical care, but this requires the cooperation of many parties, each segment to make improvements, from quantitative change, slow over to qualitative change, long time and trial and error, the future of Internet medical care should not be an independent system, and not a single Internet company can complete, while the need for national support, the hospital intranet, treatment data, patient personal data, bank payment system for a comprehensive connection, the application of big data support, health testing equipment support and so on, look forward to the near future, these ideas can be realized, comprehensive improvement of people's medical experience.

Yifeng Pharmacy SKYUI

Based on corporate goals and guided by users' perspectives, skyui reconstructed the architecture of the official website and completed the redesign of the official website of Yifeng Pharmacy to deepen the brand image, greatly enhance user experience, increase user stickiness, and align with corporate business goals. Through the analysis of the original website of Yifeng Pharmacy the characteristics, strengths and weaknesses of the current products were discovered; at the same time, the user's pain points were extracted from the use scenarios, and the product definition was given from the emotional, interactive and visual perspectives.

Arambel SKYUI

SKYUI team combined Alambe's offline scenarios with business needs and user demands to create a new health management online application from 0 to 1 to improve service experience and customer satisfaction and better enhance the quality of life of Chinese families. Adhering to the tenet that customers focus on highly personalized health management, we designed the application with customized features such as emotional greeting, exclusive butler, and online appointment for face-to-face consultation for members, using card-style, glass anthropomorphism, white space and other design principles to make the product more memorable.

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Innovation Labs